CV66 Privacy Policy – How We Protect Your Data

This policy covers all personal data collected and processed by CV66 in connection with the operation of cv66.uk. It applies to all users of the platform — whether you are a registered player, a visitor to the site, or someone who has submitted an inquiry to our support team.

"Personal data" refers to any information that identifies or can reasonably be used to identify you as an individual. This includes your name, contact details, identity documents, payment records, and account activity associated with your CV66 account.

CV66 collects personal data through several channels depending on how you interact with the platform:

We collect only the data that is necessary for the purposes described in this policy. We do not collect data that is unrelated to the operation of the platform or the fulfilment of legal obligations.

CV66 uses the personal data we collect for the following purposes:

• Account management — to create, maintain, and secure your CV66 account, including OTP-based login verification.
• Identity and age verification — to confirm that you meet the 21+ eligibility requirement and to complete KYC as required before real-money activity.
• Payment processing — to facilitate deposits and withdrawals through your selected local payment channel in PHP.
• Platform improvement — to analyse how the site and games are used, identify performance issues, and improve the overall experience for players in the Philippines.
• Fraud prevention and security — to detect, investigate, and prevent fraudulent activity, unauthorised account access, and any misuse of the platform.
• Responsible gaming — to monitor activity patterns that may indicate problem gambling and to apply any player-requested restrictions or limits.
• Legal compliance — to meet obligations under applicable laws, including record-keeping requirements and responses to lawful requests from authorities.
• Customer support — to respond to your queries, resolve disputes, and communicate platform updates relevant to your account.

CV66 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your data with the following categories of recipients, strictly for the purposes described:

• Payment processors — to process deposits and withdrawals through GCash, Maya, Philippine online banking, and other supported local channels. These providers operate under their own privacy and security standards.
• Identity verification services — to complete KYC checks on account holders. These providers are bound by data protection agreements with CV66.
• Platform technology providers — third-party software and infrastructure providers who support the operation of the platform, such as hosting services and game content providers.
• Legal and regulatory authorities — where CV66 is required by law to disclose information, such as in response to a valid court order, lawful investigation, or statutory reporting obligation.

All third parties with whom CV66 shares personal data are required to handle that data in a manner consistent with this Privacy Policy and applicable data protection laws.

CV66 retains your personal data for as long as your account remains active and for a reasonable period after account closure to meet legal and compliance obligations. The specific retention periods depend on the category of data:

• Account and identity data is retained for the duration of the account relationship and for a period thereafter as required by applicable laws.
• Transaction records are retained in accordance with financial record-keeping obligations.
• Activity and session data is retained for a shorter operational period, primarily for fraud detection and platform improvement purposes.
• Support communications are retained for a period sufficient to resolve disputes and maintain service quality records.

When data is no longer required and there is no legal obligation to retain it, CV66 will delete or anonymise it in a secure manner.

CV66 applies a range of technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include:

• SSL encryption across all pages and data transmissions on cv66.uk.
• Encrypted storage of sensitive account data — passwords and identity documents are never stored in plain text.
• OTP (one-time password) verification to add a second layer of security to account access.
• Restricted internal access controls — staff can only access player data relevant to their specific role.
• Regular security reviews of platform infrastructure and data handling practices.

While CV66 takes these precautions seriously, no online platform can guarantee absolute security. You are responsible for keeping your own login credentials safe and for notifying support immediately if you suspect unauthorised access to your account.

CV66 uses cookies and similar tracking technologies to support the functioning of the platform and to understand how visitors use the site. Cookies are small text files stored on your browser or device when you visit cv66.uk.

The types of cookies used on this platform include:

• Essential cookies — required for the platform to function correctly, including session management and login state. These cannot be disabled without affecting core functionality.
• Performance cookies — anonymised data about how pages are accessed, which helps us identify and fix issues with platform performance.
• Functional cookies — remember your preferences such as language settings and game lobby filters.

CV66 does not use advertising or cross-site tracking cookies. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect your ability to log in or use core features of the platform.

As a user of CV66, you have certain rights with respect to your personal data. These include:

• Right of access — you may request a summary of the personal data CV66 holds about you.
• Right to correction — if any of your personal data is inaccurate or out of date, you may request that it be corrected. For minor details such as contact information, you may be able to update these directly through your account settings.
• Right to deletion — in certain circumstances, you may request that your personal data be deleted. This right may be limited where CV66 has a legal obligation to retain specific records.
• Right to restriction — you may request that CV66 limit the processing of your data in certain situations while a concern is being investigated.
• Right to object — you may object to processing that is based on CV66's legitimate interests where it affects your own interests.

To exercise any of these rights, please contact our support team using the email address displayed in the footer of this page. We will respond to data requests within a reasonable timeframe and may need to verify your identity before processing the request.

CV66 is strictly a platform for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been submitted by a person who does not meet the age requirement, that data will be deleted and the associated account will be closed.

If you believe that a minor has registered an account at CV66, please contact our support team immediately so that the matter can be investigated and addressed without delay.

CV66 may update this Privacy Policy from time to time to reflect changes in platform features, legal requirements, or data handling practices. When material changes are made, the "Last updated" date at the top of this page will be revised accordingly.

We encourage you to review this page periodically. Your continued use of the platform after a policy update indicates your acceptance of the revised terms. If you disagree with a change, you should stop using the platform and contact support to close your account.

If you have questions about this Privacy Policy, want to exercise your data rights, or wish to raise a privacy concern, you can reach our support team by email. Our contact address is displayed in the footer of every page on cv66.uk.

For information on the rules that govern your use of the platform, see the Terms and Conditions. For guidance on managing your gaming activity safely, visit the Responsible Gaming page.